Once a tactical tool for efficiency, RPA has matured into a dynamic, AI-powered digital workforce. In fact, Gartner forecasts that by 2025, 90% of RPA vendors will offer GenAI-assisted automation capabilities. Modern RPAs blend rule-based processes with artificial intelligence (AI), machine learning (ML), natural language processing (NLP), and analytics to create intelligent bots that interact with systems, interpret data, and make real-time decisions. RPA now enables both front- and back-office automation without disrupting existing infrastructure, delivering rapid wins and long-term strategic value.
This whitepaper examines how RPA has become a cornerstone of intelligent automation and digital operating models. It presents a seven-step implementation framework, real-world case studies, and actionable guidance to help your enterprise harness RPA as a strategic enabler. Whether you're just starting or scaling up, Torry Harris can support your journey toward a more agile, efficient, and intelligent organization.