In an exclusive interview with The Integrator at GITEX 2025, Shivdayal Charan, Director of Torry Harris Integration Solutions for the Middle East, discusses how AI is reshaping business operations across industries. From modernizing legacy systems to creating connected digital ecosystems, enterprises are using AI to streamline processes, improve decision-making, and deliver more responsive customer experiences.

Charan highlights the role of platforms like SMART Souq, which bring together data, APIs, and services into a unified framework. Businesses that embed AI as a strategic enabler are positioned to innovate more quickly and adapt to evolving market demands.

Read the full discussion on AI and digital ecosystems here

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