Forward-thinking e-commerce leaders unlock greater market impact and revenue growth by evolving into ecosystem orchestrators, transforming their digital presence into vibrant, multi-vendor marketplaces. By moving beyond a standalone seller model to enable a dynamic network of vendors offering diverse products and services, these leaders deliver enhanced value to customers while unlocking new revenue streams and strategic growth opportunities.

Torry Harris brings deep expertise and visionary thinking to support this transformation. We recognize that no two digital ecosystems are alike. With proven experience across varied marketplace models, we tailor and integrate diverse technological components to ensure your platform remains flexible, scalable, and optimized. Whether you're onboarding new partners, managing complex service catalogs, or adapting to emerging trends, we help you build and continuously enhance a thriving ecosystem of sellers and service providers.

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What we do for Ecosystem Enablement

We help business leaders and CxOs envision the full potential of digital ecosystem models, spanning physical goods, digital services, scheduled services, and downloadable assets. By exploring diverse marketplace formats, we guide you to identify the most impactful model for your organization’s goals.

We lay the groundwork for your ecosystem by designing flexible, composable platform architectures. This includes integrating existing e-commerce tools, core enterprise systems (ERP, CRM, etc.), and modern marketplace technologies, ensuring agility and partner-readiness from day one.

We work closely with your teams to operationalize your ecosystem strategy. This includes defining and implementing the business processes, governance frameworks, and systems integration needed to support seamless partner onboarding, service delivery, and monetization.

From platform build-out to day-to-day operation, we provide a full suite of services, secure integrations, automation pipelines, and 24/7 support, to keep your marketplace evolving with new ideas, business models, and partner opportunities.

Success stories

Torry Harris builds Airtel’s digital enablement platform
Campbell McClean, Chief Information Officer at Airtel - Telemedia, TV and B2B, talks about his long-term association, trust and consistent success with Torry Harris in implementing Integration and digital transformation projects.
Torry Harris helps Three Ireland to optimize its BSS transformation program
Paul O' Hanlon, Technical Architect and Head of Integration at Three Ireland, talks about the reasons for choosing Torry Harris among other digital transformation and API management companies for their API Gateway and his experience executing Three’s BSS transformation program with Torry Harris
Torry Harris helps Schneider Electric to integrate over 21 ERPs across 40 countries
Jean-Christophe Pharose, Global Finance Program Manager at Schneider Electric, talks about the “Concur” program, why it is useful and how Torry Harris played a crucial role in its success.
Torry Harris helps Tigo Tanzania drive financial inclusivity for a majorly underbanked population
Tigo Tanzania is a leading telecommunications and mobile money service provider in Africa. In this video IT Director, Victor Matefu talks about how Torry Harris Integration Solutions powered Tigo's transformative journey to accelerate financial inclusion and revolutionize the mobile money ecosystem in Tanzania.

Our Approach to Ecosystem Enablement

We understand the precision and vision required to successfully design and execute an ecosystem enablement strategy. While digital marketplaces have matured over the years, businesses today are realizing the power of curated ecosystems to serve specialized sectors, geographies, and communities. This evolution demands more than just transactional platforms, it requires a cohesive ecosystem mindset, underpinned by thoughtful design, adaptive technology, and strategic foresight. To lay the groundwork for a resilient and scalable ecosystem, we ensure:

  • We help you anticipate how your platform can evolve, from today’s business needs to emerging market shifts, ensuring your ecosystem is both future-ready and competitively positioned.
  • Beyond aggregating sellers and services, we help define the unique, unifying business and community logic behind your ecosystem, creating a meaningful value network rather than just another e-commerce destination.
  • From user engagement to partner onboarding, revenue models to service fulfillment, we orchestrate the end-to-end operational design that sustains a thriving, multi-party ecosystem.
  • Ecosystems must evolve rapidly. We architect flexible platforms with composable features that empower you to experiment, iterate, and pivot quickly, so you can capitalize on each new idea or opportunity as it arises.

From idea to scale: What you need to power your ecosystem

Initial ideation and brainstorming

What is our expertise?

  • The range of marketplace business models – Platform 1.0 and 2.0 models (Marketplace as a Service with value orchestration)
  • Relationships between marketplace owners and vendors

What tools do we use?

  • Business model canvas
  • Capability roadmaps
  • Executive workshop session
  • Platform 2.0 reference model

Ecosystem strategy development

What is our expertise?

  • Translation of your business domain knowledge into actionable strategy and requirements for processes, platforms, and integration tasks
  • Integrating offerings from adjacent industry verticals to create vertical-specific digital ecosystems.
  • Marketplace platform requirements

What tools do we use?

  • Stakeholder interviews
  • Business model canvas
  • Platform architecture templates
  • Business architecture

Ecosystem platform strategy and design

What is our expertise?

  • Marketplace platform products
  • E-commerce platforms
  • Enterprise applications
  • Integration strategy
  • APIs and technology architecture for rapid business change
  • Platform business design

What tools do we use?

  • Torry Harris Marketplace
  • Oracle ATG, Hybris, Shopify, Magento, AppDirect, Mirakl
  • Cloud integration platforms (iPaaS) – Dell Boomi, SnapLogic, Mulesoft
  • Enterprise software (custom and packaged) including Salesforce,Zuora, SAP, Oracle, ServiceNow

Ecosystem build and implementation

What is our expertise?

  • Marketplace platform products
  • E-commerce platforms
  • Enterprise applications
  • Integration strategy
  • APIs, events, and other modern flexible software infrastructure
  • iPaaS and cloud integration
  • Microservices
  • CI/CD and DevOps
  • Factory software delivery models
  • Partner onboarding automation

What tools do we use?

  • Torry Harris' delivery products, including Coupler, Deplomatic, AutomatonTM, and AutoStub®
  • Torry Harris' software infrastructure, including DigitMarketTM Digital Marketplace, Coupler and DigitMarketTM API Manager
  • Cloud platforms (e.g., AWS, Azure, Google Cloud Platform)
  • Integration platforms (e.g., MuleSoft, Boomi, etc.)
  • Torry Harris DevOps framework and reference implementation
  • Partner onboarding case TM-Forum study

Ecosystem managed operations

What is our expertise?

  • Site Reliability Engineering
  • Automated operations
  • Continuous operations and in-place upgrade strategies

What tools do we use?

  • Cloud platform operations tools - Deplomatic
  • Production root cause analysis and tracing tools
  • Security monitoring and incident management
  • Integration platforms (e.g., MuleSoft, Boomi, etc.)
  • Custom Operational Dashboards using 4Sight (Torry Harris Tool)
  • AI operations and automated incident response – Torry Harris tool - 4Sight

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