Business Reporter - Rolling out a merger transformation

December 18, 2020: Bristol (UK), Bangalore (India), Dubai (UAE) - In an interview with Business Reporter, Stephen Reidy, chief information officer of Three Ireland, and Karthik TS, head, center of excellence, Torry Harris Integration Solutions (THIS), discuss “3Vision”, Three Ireland’s digital transformation initiative, about creating brand loyalty and consistency through digitalization, post-merger with Telefonica O2 Ireland.

Three Ireland partnered with Torry Harris, who specialize in enabling meaningful digital ecosystems through API-driven integration, to build a strong integration backbone. This enabled Three Ireland to provide a consistent, streamlined omni-channel customer experience, despite complex changes happening at the back end. The front-end and back-end systems were changing at different paces, requiring a lot of heavy-lifting to be done by the integration layer.

Torry Harris helped Three Ireland with:

• Careful design of APIs to support multiple phases of change, with modernization of complex services delivered
• Supporting the introduction of new platforms and the migration of customers on to them
• Full lifecycle API management, including the DigitMarket™ API gateway product for third-party connectivity
• System integration services from API strategy to execution when moving to a full-stack solution

Talking about 3 models to successfully modernize legacy, Karthik said, “Legacy and modern applications are going to co-exist. A full transition is hard and often not required.” He urged Telecoms to think beyond connectivity, in terms of business solutions and new digital offerings that can improve the lives of customers.

Torry Harris provides a ‘Legacy to cloud-native kit’ for accelerating delivery of scalable, componentized, cloud-native functionality for a seamless migration.

To watch the full video, visit https://www.torryharris.com/ae/news/integration-key-to-three-irelands-successful-api-driven-transformation