We nurture lasting relationships, enabling stronger teams, bold and intelligent decisions, better products and services.
For over 25 years, Torry Harris' focus on integration solutions has fostered seamless digital connectivity, enabling better and faster commerce for businesses through platform business models.
From innovation hubs to delivery centers, we bring the right people, skills, and technology together to support your digital transformation journey.
Our relentless focus on excellence has earned us prestigious awards and recognition across various domains. Learn about our achievements.
From enhancing customer experiences to optimizing complex integrations, we’re proud to be a trusted partner in helping organizations achieve their strategic goals. Explore our client transformation stories.
Our WeCare initiative is more than just a program-it’s a promise to uplift and empower individuals who are often overlooked, helping them find a sense of purpose, self-worth, and economic independence. Whether through training, collaboration with social enterprises, or providing direct support, we work to ensure that dignity is restored and futures are reclaimed, one project at a time.
We believe that the right partnerships can make all the difference. Our strong partnerships enable us to deliver on our promise of high performance, flexibility, and competitive pricing, ensuring that our customers achieve their strategic objectives with confidence.
Our summary decks bring together years of collective experience and industry knowledge, offering actionable industry insights. Condensed for quick consumption, these resources are packed with strategic insights, case studies, and methodologies that can help you adapt and excel.
Cloud & Automation: Changing CSPs’ OpEx outlook
Torry Harris API Manager enables enterprises to expose, productize, and scale APIs as consumable digital assets. Purpose-built for platform-led growth, it provides a secure and monetizable foundation to support governance, advanced analytics, and ecosystem engagement to power modern digital supply chains. With the Torry Harris API Manager, you can:
Secure API exposure via micro gateways with OWASP protection, usage controls, and configurable gateway policies.
Lightweight and scalable deployment across containers, VMs, and physical servers with efficient resource use.
API productization and monetization through billing integration, pricing models, and platform-ready packaging.
Intuitive self-service portals for API producers and consumers with easy discovery, role separation, and lifecycle tools.
Built-in OAuth and multi-tenancy to manage access and sub-organizations across diverse environments.
Advanced monitoring and analytics with customizable reports, predictive insights, and external data export support.
Extended API documentation to support rich developer experiences and faster ecosystem onboarding.
Make your APIs income-generating through platform models, third-party connections.
Support governance and API user engagement needs, security and control.
Support API product design processes, advanced analytics.
Are you struggling to get people to engage with your APIs? Are third-party developers, partners and key stakeholders not able to easily consume the APIs they need? If your response is a ‘yes’, there are time, money and resource savings to be made; enter our API Developer Portal.
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Our API Management platform, Torry Harris API Manager (TH-APIM) is a complete package to help manage your APIs and turn them into tools that propel your business forward. It has four components that work in unison to provide the following basic runtime functionality:
This portal allows API publishers to configure the APIs, API packs, usage plans, usage policies, etc. Key features include:
The Developer Portal helps developers discover, explore, try out and subscribe to the publishers’ APIs. The publisher can tailor the appearance of the developer portal as per their needs. Key features include:
The API gateway enforces the policies defined by the publishers, validates the subscriptions, collects metrics, and enforces quotas. It is configured and managed using the publisher portal. No coding or customization is required. Key features include:
The OAuth authorization server is a software system that implements network protocol flows that allow a client software application to act on behalf of a user. Key features include:
Following are the three main aspects that differentiate our API manager tools:
The scope of Digital Marketplace includes additional platform-business-specific capabilities such as provider on-boarding, contract management, workflows, e-commerce experience, etc. Our API manager is an integrated offering designed and positioned for enterprises that are already confident about the potential of the API economy and aim big to build digital ecosystems such as Schneider Electric, Dubai Smart City, etc.
Product Engineering and SI under one roof - Our product engineering and SI work very closely which enables a tighter feedback loop. Customers get the benefit in terms of rapid delivery of features/enhancements.
White-label / Distribution model for Enterprise Customers - Our API manager tools are designed to be multi-tenant that allows enterprise customers to distribute/provide cloud access as a rebranded enterprise offering.
Skills required by API providers are OAuth, HTTP, REST/JSON, and Swagger. To create some advanced rules, JavaScript skills would be an added advantage.
The following are the different API monetization policies on offer:
API monetization policies and functions are flexible and customizable, and can be different for the same API depending on the API consumer. We offer a paradigm of individual APIs and a collection of productized APIs – Packs/Plans. Each API consumer subscribes to a plan. Policies can be attached to Plans and individual subscriptions, i.e individual API consumers.
DM-APIM comes with built-in threat protection using the popular, industry-standard Mod-Security framework. The following essential rule sets are enabled by default:
API Consumption management/control is provided by DM-APIM with the following capabilities:
DM-APIM and our associated service offerings provide features that are specifically aimed at supporting multi-experience strategy:
The key consideration in API Management to support all the above-mentioned multi-experience touchpoints is the ability to tailor specific security policies, support streaming, pluggable state management, data compression, etc.
Torry Harris API Manager can be deployed and managed with a hybrid topology - Cloud and on-premise. The management layer could be deployed on the Cloud, whereas the API Gateway could be on-premise or vice-versa. To support such hybrid topology, we provision a separate instance on the Cloud and deploy additional layers of security to allow secure access to the admin APIs of the API management platform.
Our industry vertical templates provide the required specs, principles, and reference models to integrate Open Banking APIs to your core banking and associated systems. Our complementing offering, Concierge Bank is a comprehensive marketplace-banking solution built on the foundation of Open Banking. It allows quick integration to third-party services helping banks to create their own marketplace via the managed API platform.
Our Support models range from product support to system-integration oriented Level 2 and Level 3 support. The product support escalation process allows customers to escalate to a product support manager as a first level. The second level of escalation is the Product owner. The final level of escalation is the CEO.
Our system integration-based support models are highly evolved. If a customer wishes to escalate any problem, the first level of escalation is the Support Manager. The second level is Business Unit Head, the final level is the CEO.
Here is how the SLAs work:
Our SLAs are categorized into availability uptime SLAs (also known as System Availability SLA) and QoS (Quality of Service) SLAs. The uptime SLA values are different for on-premise deployment and Cloud deployment. For on-premise hosting, we allow flexible SLAs that are designed for supporting mission-critical business applications. This includes both QoS-related SLAs such as response times from the gateways and high-availability SLAs (Ex: 99.999% availability).
The following elements differentiate our customer support:
Seven days before your account subscription expires, you receive an email notifying you that your account is about to expire and prompting you to contact your account representative to retain your account.
When your subscription expires, you can’t restart existing apps or create new apps. Running apps might stop without notice at the discretion of Torry Harris. To renew your subscription, contact your account representative.
The Cloud version is updated regularly, with bug fixes and minor enhancements. However, every change is notified to the customers. We also ensure a zero-downtime deployment using our continuous delivery framework, Meridian. We ensure this by deploying the changes on the independent nodes of a load-balanced environment at a non-peak time.
Customers, however, are informed well in advance of the changes and about the possibility of a performance degrade. In the case of customers who have very high loads, separate instances are spawned to eliminate the performance degradation.
Any major feature changes are released as part of the scheduled release plan. Customers are also informed in advance about the release schedules and any migration steps that may be required are published in advance.
Professional services and consultancy form a very important part of our model since we offer consolidated end-to-end services in our focus areas. Depending on the phase the customer is in with respect to their API journey, any of the blocks within Torry Harris API Manager could be used by the customer and made to work (coexist) with any other commercial or open-source products.
We also assist clients from time to time in product selection for their enterprise. Though Torry Harris API Manager is open standards-based and the client can choose to engage with any vendor for the professional services and consultancy bit, they generally tend to engage us to offer both these services.