AI & Automation
Gen AI augmented customer care agent
A Gen AI augmented customer care agent that supports live customer care interactions with real-time contextual assistance, knowledge retrieval, and next-best guidance.
Banking & Financial Services
Torry Harris powers Milvik’s digital insurance expansion with a scalable offshore operating model
Milvik aimed to scale its mobile-first insurance platform to deliver affordable healthcare and micro-insurance across emerging markets. However, it lacked the IT infrastructure and operational support required to deliver consistent service quality and scale efficiently across geographies.
Banking & Financial Services
From telco to fintech enabler - Torry Harris helps Tigo democratize credit access across Africa
Tigo partnered with Torry Harris to launch Nivushe, an API-driven nano-lending platform offering instant microloans via mobile money, real-time credit scoring, and automated processing.
Government & Public Sector
A Middle Eastern Government Partners with Torry Harris to Transform Car Rental Oversight
The objective was to modernize and digitize the regulation and tracking of car rental operations across the country.
Digital Marketplace
Schneider Electric and Torry Harris - Connecting global ecosystems through co-innovation and open business platforms
Schneider Electric aimed to transform EcoStruxure into an open, scalable, and interoperable digital ecosystem to support seamless third-party integration, accelerate co-innovation, and monetize data and APIs.
AI & Automation
Not too small to fail: AIOps detect service anomalies invisible to the human eye
Torry Harris Integration Solutions (THIS) introduced its 4Sight machine learning solution to detect gradual response time increases, sudden 10% fluctuations, and SLA breaches.
API Management
Omdia Case Study: Torry Harris-Schneider Electric Engagement
Schneider's IT landscape had grown into a fragmented estate with multiple, minimally connected instances of ERP systems, CRMs, and data hubs, leading to inefficiencies and data silos. This lack of integration prompted an internal assessment in 2010–11, highlighting the need for a unified global system.
Government & Public Sector
Accelerating Development: CYFD Completes Proof-of-Concept in just Three Days, Significantly Outpacing Legacy Systems
CYFD, New Mexico, struggled with outdated systems and siloed operations. Torry Harris Integration Solutions implemented an SOA-API-based solution, creating a unified portal that improved interoperability, efficiency, cost savings, and exceeded client expectations.
API Management
SE migrates 49 API products and 44 proxies to Azure APIM, achieving 30% cost reduction and 40% faster API response times with Torry Harris
Schneider Electric migrated its Exchange API platform and Drupal-based developer portal to Azure APIM, transferring 49 API products and 44 proxies, to improve performance, developer experience, and align with Schneider’s cloud-first strategy, with minimal disruption.
API Management
Schneider Electric’s API evolution: Torry Harris migrates 362 APIs to Apigee X in 4 months
THIS implemented an automation-first strategy leveraging its Tekton+ accelerator, reducing effort by 45% and ensuring a risk-free migration through a strategic and seamless decommissioning process.
Banking & Financial Services
40% boost in operational efficiency: NBQ’s modernization journey with Torry Harris’ API solutions
40% boost in operational efficiency: NBQ’s modernization journey with Torry Harris’ API solutions
Banking & Financial Services
How GBK achieved a 50% surge in integration efficiency and security with Torry Harris
Torry Harris Integration Solutions helped GBK execute an extensive migration journey to IBM App Connect Enterprise (ACE) v12 with Kong as the API Gateway.
Digital Marketplace
Navigating Scalability and Interoperability with EcoStruxure
Schneider Electric, in collaboration with Torry Harris Integration Solutions, transformed IoT integration with the EcoStruxure platform, connecting over 7.4 million assets globally and onboarding 190+ partners. Learn more about the integration and monetization strategies leading to significant scalability, interoperability, and market growth.
AI & Automation
Automation Success with Digital Cloud Services Platform (DCSP)
Automation helped BT's Digital Cloud Services Platform (DCSP) reduce time-to-market by 40% and onboarding time from two weeks to three hours. Here's how automation and GitOps played a transformative role by eliminating human errors and enhancing efficiency in cloud services.
Telecom & CSP
Automating API Conformance for a Connected Digital Platform
Vodafone partnered with THIS to automate API conformance, achieving a staggering 90% cut in API deviations and 76% savings over traditional integration. Read more about how standardization and an API Guild drove a 50% surge in API adoption, leading to faster market times and enhanced customer experiences.
Telecom & CSP
Disrupting the Irish Market with 48
Three Ireland's brand 48 revolutionized the telecom market with its first-of-its-kind flexible data plan, quadrupling subscribers to 110,000 and slashing churn by 67%. Learn about the impact of migrating to cloud-based systems and leveraging TM Forum's frameworks for a superior digital customer experience.
Telecom & CSP
Leveraging Centralized API Development for 95% Faster Partner Onboarding
BT's journey with THIS slashed partner onboarding from 6 weeks to just 2 days. Here's how a centralized API approach dramatically improved operational efficiency for faster, more agile service delivery.
AI & Automation
Detecting Invisible Service Anomalies with AIOps
A mobile operator in the UK revolutionized web service monitoring with Torry Harris's 4Sight AI. Here's how AIOps helped detect subtle performance deviations earlier than humanly possible by integrating machine learning in existing systems.
Telecom & CSP
25% Faster Telco Integration With Event-Streaming Platform
Torry Harris Integration Solutions partnered with a leading UK telco to enhance integration and system efficiency. Learn how a Confluent Kafka-based event-streaming platform reduced fraud and downtime with predictive analytics capabilities.
API Management
Unlocking API Interoperability With Coupler
The Coupler project bridged TM Forum and MEF standards to navigate API interoperability and cut API development efforts by 50%. Here's how the creation of an efficient, no-code API orchestration layer enabled swift, secure inter-carrier service provisioning and global interoperability.
Digital Marketplace
Democratizing the Digital With Online Marketplaces
Torry Harris built a digital marketplace to deliver employment and other opportunities to the semi-skilled labour market in India. Learn more about the initiative that reached over 2514 customers and 840 vendors, with a 23% monthly increase in job opportunities and a 90% surge in vendor participation, successfully bridging digital divides.
Telecom & CSP
Legacy System Modernization for Digital Ecosystem Enablement
Torry Harris helped a leading Irish mobile network operator transform into a Digital Service Provider, modernizing 20 legacy systems and introducing 11 new functionalities. Here's how the partnership successfully migrated over 1.5 million subscribers to mark a pivotal shift towards immersive customer engagement and digital agility.
Telecom & CSP
Unifying Three Brands Through a Single Customer Interface
Torry Harris helped a major Irish telecom operator unify three distinct brands with a robust API ecosystem. Read about the approach that led to 160,000 new customers, a 145% surge in customer engagement, and significant growth in broadband and mobile bases through seamless, secure API consolidation.
Telecom & CSP
Maximizing Customer Engagement with an Integrated Digital Ecosystem
A leading UK mobile and landline operator collaborated with Torry Harris to revolutionize partner engagement with an integrated digital ecosystem, managing 354 live APIs. Learn about the API management and execution strategy that led to a threefold increase in API consumption and 2 billion transactions.
Banking & Financial Services
Boosting Market Share with Mobile Money
THIS propelled a major Telco in an emerging market to capitalize on mobile money transfers, achieving a 46% increase in market share. Here's how API-enabling the carrier’s internal IT real-estate helped navigate interoperability issues and succeed in the mobile payment transaction market with over 450 million users.
Government & Public Sector
eGovernment Mobile Transformation for Improved Governance and Information Flow
A major developing country partnered with Torry Harris to successfully implement mobile-enablement of eGovernment citizen. Here's how the joint effort achieved over 70% outreach and a 20% increase in ministry productivity.