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Cloud & Automation: Changing CSPs’ OpEx outlook
Milvik aimed to scale its mobile-first insurance platform to deliver affordable healthcare and micro-insurance across emerging markets. However, it lacked the IT infrastructure and operational support required to deliver consistent service quality and scale efficiently across geographies.
Milvik partnered with Torry Harris to establish a dedicated offshore IT team and implement a managed services model, optimizing platform scalability, system uptime, and multi-market integrations. The engagement included business continuity planning, agile service delivery, and robust API enablement for omnichannel access.
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