API Factory Model

APIs are a key means to secure controlled connections within and across enterprise boundaries. Given APIs can help you drive operational efficiencies, contain costs and build a foundation for platform business models, it is important to ensure that:

  • Your APIs align to your overall business strategy
  • Your APIs measure up to benchmarked quality standards
  • They are built within specific timelines to feed into key, time-bound initiatives
  • There is predictability and transparency in how they are built, by when and how much they cost

The Torry Harris API Factory model of implementation is built to address the above. The efficiency of this model has evolved over two decades, based on intimate experiences in crafting enterprise API Strategies.


An API Factory consists of

Products and processes that act as the glue between the business and backend assets

A "transformation and governing agent" that addresses business needs in an orderly, prioritized manner

Integration based on the SOA paradigm


API Factory Framework

Key Phases

API identification or farming is conducted by a team of subject matter experts, who understand both the business and technical aspects of the API economy. They study the customer’s ecosystem and look at what businesses might benefit from the customer’s APIs.
API delivery phase starts with gathering requirements and is complete after taking the APIs into production and post-production monitoring, using an agile sprint model. The full cycle involves evaluation of requirements, designs, test driven development (TDD), E2E use case testing, production deployment and monitoring.
Post production support phase uses a robust ticketing mechanism that allows API consumers to log tickets, to be addressed by the operations team. SLAs are driven by the customer experience norms of the enterprise. A monitoring and alarm generation platform chosen carefully along with the customer, completes this setup.
Delivery Model
The API Factory follows an agile, sprint model for delivery. Primarily, it consists of three phases
Where the integration front-door team interacts with the business and IT teams to gather requirements, analyse them and identify API candidates. The output from this phase is a roadmap, aligned with business priorities.
A governance board is constituted, consisting of IT and business stakeholders and lead by the Integration Head. An API roadmap is presented at this stage, which is debated and agreed upon.
The API roadmap forms the main input to the API Factory team – which then builds the APIs, tests them and delivers them into production.
Integration – key to Three Ireland’s successful API-driven transformation
Three Ireland decided to use its merger with Telefonica O2 as an opportunity to run a modernization initiative alongside the consolidation and rationalization of two different brands, over a 3-year period, driven by Torry Harris.
The Forrester Wave™
"As APIs become important enablers of digital transformation, it is imperative to choose a vendor that delivers strong business technology vision, compelling API business strategies and disciplined and mature API program delivery."

Other Resources