GCC webinar

On-demand Webinar

The GCC Outlook 2024 - Transformation Priorities & Opportunities

With the increasing relevance and maturity of Global Capability Centers, in this on-demand webinar, we examine the next set of transformation drivers and the associated challenges to overcome. We also explore the potential of India as a GCC with a lens on the adoption and application of emerging technologies for sustained growth and value creation.


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Key takeaways:

  • How have the priorities changed in the last three years for large enterprises setting up their GCCs in India?
  • What opportunities does 2024 present with the emergence of AI, Cloud scaling and digital ecosystems, etc.?
  • What is/should be the intent of an organization for setting up a GCC – clarity and thought-process?
  • Change management and cultural fitment best practices while setting up a GCC.
  • Key challenges, Metrics and performance measurement parameters.
  • Real-life examples of successful GCCs.


Chetan Garga

Former Managing Director and Country Head, Board Member - Allstate India (ASPL)
Ex-chair - Nasscom GCC Council for Karnataka

Chetan is an accomplished, results oriented global leader with 30+ years of diverse experience across Technology, Operations, Finance, HR, Risk, Legal & Admin. He has been recognized as one of India's Best Leaders in Times of Crisis by the Great Place of Work Institute. He is the Managing Director for Allstate India and sits on the Board of Directors. Chetan has been involved in starting a few MNC Centers (GCC's) over the last 3 decades, the first one being Deutsche Software in 1991 and more recently centers for Northern Trust and Allstate Insurance. Chetan is the ex-chair of the NASSCOM GCC group for Karnataka, is a reputed industry speaker and panelist. He is a visiting faculty at IIM Bangalore for courses in Investment Banking and Insurance and is a certified Executive coach.

Manjunath GK

Global Delivery Head,
Torry Harris Integration Solutions

Manju is a digital transformation leader, with more than 2 decades of experience leading experience and engineering transformation for customers across the globe. He is known for his ability to conceptualize and implement substantial transformation initiatives. Manjunath stands out for his proficiency in building and leading large high performing digital Pods, skillfully managing stakeholders in complex client environments and overseeing the meticulous planning and execution of sizable programs.