journey-verse

Understand what powers every journey.
Know what every change could impact.

Dependency intelligence that connects business journeys to the applications, APIs, data, infrastructure and teams behind them.

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2–3 Weeks

to your first connected journey view*

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AI-Powered

ask about journeys, dependencies and ownership

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Blast Radius

understand what could be affected before you act

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Built-In Connectors

connect commonly used enterprise sources

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Enterprise-Ready

on-premises or managed cloud, with your AI guardrails

The challenge

Your technology map rarely tells the whole story

A change to one application rarely affects just one application.

Critical business journeys span systems, services and teams across the enterprise. But the knowledge needed to understand how they connect is often scattered across monitoring platforms, CMDBs, architecture repositories, wikis, ticketing tools, diagrams and individual teams.

That makes simple questions difficult to answer:

  • What systems actually support this business journey?
  • What depends on the component we're about to change?
  • Which other journeys or services could be affected?
  • Who owns the affected systems?
  • How far could an incident or failure propagate?

Without a connected understanding of these relationships, incidents take longer to investigate, releases can affect unexpected systems, testing can miss end-to-end dependencies and architecture changes can create unintended consequences.

How it works

One connected model, built from what you already have

JourneyVerse brings together information already available across the enterprise and turns it into a navigable model connecting business journeys to the technology and teams behind them.

Instead of treating applications, services and infrastructure as isolated records, teams can understand how they work together to support critical business journeys, and how a change in one part of the landscape may ripple into another.

Getting started

Connect your sources

Identify the relevant enterprise sources, such as Confluence, Jira and design documents.

Build the connected model

Map information from these sources into JourneyVerse to establish the journeys, systems and dependencies across the landscape.

Explore your journeys

Navigate the connected model to understand dependencies, ownership and potential impact across critical business journeys.

Typical setup: 2-3 weeks for simpler journeys and 4-6 weeks for more complex environments.

Explore & trace

From an enterprise-wide view down to a single dependency

Start with a business journey and move through its stages to understand the technology involved in delivering it.

Trace upstream and downstream relationships to understand what a component depends on, what depends on it and who owns it. Then assess the potential blast radius, what else could be affected by an incident or proposed change.

  • Business Journey
  • Journey Stages
  • Applications & Services
  • APIs, Integrations & Data
  • Infrastructure & Dependencies
  • Teams & Ownership

An AI-powered conversational interface lets teams ask questions about journeys, ownership and dependencies directly, then navigate the visual model to explore the relationships behind each answer.

Ask JourneyVerse

What depends on the Payments API?

The Payments API feeds the Checkout and Subscription Renewal journeys through two downstream services. It is owned by the Payments Platform team.

Use cases

Built for the moments dependency actually matters

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Modernization & architecture

Before modernizing, migrating, consolidating or retiring technology, understand the dependencies surrounding it. JourneyVerse gives architecture and transformation teams the context to evaluate proposed changes across the wider landscape.

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Release & change impact

Know what else could be affected before a change reaches production - upstream and downstream dependencies, potentially affected journeys, and which teams may need to be involved.

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Incident investigation

When a critical service is disrupted, understand the landscape around it quickly - trace impacted dependencies, identify affected journeys and find the teams responsible

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End-to-end testing

Trace the dependency paths a change may touch, so test coverage accounts for what's actually connected - not just the obvious parts.

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Compliance, data security & privacy

Trace relevant system relationships when assessing data exposure, traceability and control requirements.

Who it's for

One connected landscape. Different decisions.

JourneyVerse gives teams a shared understanding of the technology landscape while helping each stakeholder answer the questions that matter to them.

CIOs & Technology Leaders

Understand how critical business operations depend on the technology estate, where important dependencies exist and where technology change may introduce risk.

Enterprise Architects & Transformation Teams

Trace relationships across the current landscape before modernizing, migrating, consolidating or retiring technology.

Engineering, Release & Operations Teams

Understand dependencies and ownership when planning changes, investigating incidents or coordinating across teams.

QA & Testing Teams

Identify the end-to-end dependency paths that should be considered when determining test scope.

Compliance, Security & Privacy Teams

Trace how relevant systems, integrations and data are connected when assessing exposure, traceability and controls.

Business & Capability Owners

Understand the technology supporting critical business journeys and how technology changes or failures could affect them.

The JourneyVerse difference

Why JourneyVerse?

Starts with the business journey

JourneyVerse connects technology dependencies back to the customer and business journeys they support - helping teams understand technology in the context of how the enterprise actually operates, rather than as a collection of disconnected systems.

Connects information across the enterprise

Bring together design-time, runtime, operational, documentation, infrastructure and ownership information that otherwise sits across separate tools and teams.

Moves from visibility to impact

Knowing what exists isn't the same as knowing what happens if it breaks or changes. JourneyVerse is built for the second question.

Security & deployment

Built for enterprise environments

JourneyVerse is designed to work within enterprise technology and security environments, with flexible deployment, identity integration and configurable data protection.

01

Flexible deployment

Deploy JourneyVerse on-premises or on managed cloud infrastructure, depending on enterprise requirements.

02

Enterprise access controls

Integrate with existing identity management systems, including Active Directory, to align access with enterprise security policies.

03

Data protection

JourneyVerse stores asset information within its database, with unstructured data maintained in a vector database. Data can be configured for encryption at rest.

04

Controlled AI access

Configure JourneyVerse to work with enterprise LLM gateways, allowing organizations to apply their existing AI guardrails and governance controls.

get started

Understand the impact before you make the change 

Trace the dependencies behind critical business journeys, understand ownership and assess what could be affected when something changes across your technology landscape.

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