Accelerating the adoption of autonomous networks: It is not optional anymore

The need for a superior customer experience, the fifth generation (5G) of wireless technology, and an ever-increasing number of devices connecting to the network have necessitated the adoption of autonomous networks by communication service providers (CSP).

However, adoption has been slow, considering obstacles such as integration challenges, the lack of skills, and organizational inertia toward embracing change.

As many as 83% of CSPs are at level 1 or 2 autonomy for their overall network, based on TM Forum’s six-level autonomous network maturity model. To move up the maturity curve, CSPs need to recalibrate their organizational capabilities on both technological and cultural fronts.