TM Forum INFORM - An untapped treasure for CSPs

Retail consumers – Challenges

Competition to secure retail consumers has resulted in price cutting, as differences in service features is marginal. The option to secure loyal and an increasing number of consumers through facilitating businesses, particularly SMEs, who in turn would act as a channel to generate what we call the “network effect”, is a proven formula that has been used successfully by digital giants.

 

News

CSPs have traditionally focused on directly wooing the retail consumer, which does not permit significant value addition to the consumer’s business model, outside of the CSPs own intrinsic capability. An alternative has been – to create communities consuming related artefacts, operating under the CSP’s network in a platform model, such as Smart Cities to secure IoT (Internet of Things) traffic…

Read the full article HERE

About TM Forum:
TM Forum is an association of over 850 member companies generating US$2 trillion in revenue and serving five billion customers across 180 countries. They drive collaboration and collective problem-solving to maximize the business success of communication and digital service providers and their ecosystem of suppliers around the world.

Latest Posts

March 30, 2020

Infographic - How CSPs can benefit from Microservices Architecture?
The Infographic highlights the mistakes to avoid with Microservices implementation and explains the steps for CSPs to benefit from Microservice-based architecture....

March 10, 2020

Five key mistakes to avoid through better Microservices Governance
Microservices Governance is an approach or method that sets up best principles, policies, and standards that enable a successful transition to a microservices landscape. It puts in place rules and...

February 27, 2020

API Integration – a cost-effective solution to Legacy System Challenges
While many companies continue to use legacy systems to deliver specific functionalities, over a third of enterprises believe their on-premise platforms are a barrier to compete in an increasingly connected...