Saudi Arabia · United Arab Emirates
Digital transformation, integration & AI services in Saudi Arabia and the UAE
Build the connected enterprises and ecosystems shaping the Middle East
Across Saudi Arabia and the UAE, the focus of digital transformation is changing. Organisations have invested in digital services, cloud, data and AI. The next challenge is making those investments work together - across established systems, new platforms and the wider ecosystems around them.
Torry Harris helps enterprises and government organisations connect what they already run, modernise what is holding change back, prepare data and systems for AI, and build digital ecosystems that extend beyond organisational boundaries.
Discuss your Middle East prioritiesTrusted across the Gulf
Regional relationships
Recognition
Gartner: cited in the 2025 Gartner Market Guide for CSP B2B Digital Marketplace Solutions
MEA Business Technology Achievement Awards 2025, GITEX Dubai: Exceptional New Product Launch in E-Commerce & Marketplace Technology
Inc. Power Partner 2025: third consecutive year, for helping SMBs build and scale digital ecosystems through platform and marketplace models
IDC Awards 2023: Schneider Electric's EcoStruxure ecosystem, powered by Torry Harris, won Best in Future of Industry Ecosystems
Technology Innovator Awards 2023: Best Open Banking Solution
More than two decades of regional collaboration
For more than 2 decades GBM Bahrain and Torry Harris have collaborated on a variety of projects - middleware; mobile apps and API's, across different industries, government organizations, Banks & Financial Institutions and Telecom.
Vijay Sundar Rajamani
Sr. Delivery Manager & Professional Service Sales, GBM Bahrain
The regional shift
Five shifts reshaping digital transformation in the Middle East
Saudi Arabia and the UAE have spent the past decade building digital infrastructure, services and institutions. Saudi Arabia's Qiyas measurement of government digital transformation reached 88.3% in 2025, against a 75% target, up from a 45% baseline in 2019.
As digital maturity increases, the transformation question changes: how do existing systems, data and digital capabilities become easier to reuse across organisations, partners and emerging AI use cases?
From individual digital services to connected ecosystems
Saudi Vision 2030 links digital transformation with economic diversification, private-sector participation and the development of economic and industrial ecosystems. As these ecosystems expand, more services and transactions need to cross the boundaries between government entities, businesses, suppliers, investors and other participants.
The technology challenge is therefore no longer only to digitise each organisation. It is to create the infrastructure through which participants can work together without building a new connection for every service or relationship.
This direction is already visible in Saudi Arabia. Rqeem, the digital arm of the Royal Commission for Jubail and Yanbu, signed an MoU with Torry Harris in December 2025 covering an AI-powered industrial marketplace intended to connect participants across Saudi industrial sectors and create a digital gateway between local businesses and global investors.
From cloud migration to deliberate modernisation
Moving an application to cloud does not remove the dependencies, business rules and integration debt accumulated around it.
That matters for organisations running critical banking, government and industrial systems that cannot simply be switched off while a replacement is built. Saudi Arabia's updated Cloud Cybersecurity Controls also address data localisation and cybersecurity requirements for cloud service providers and tenants.
The modernisation question is therefore increasingly selective: what should be retained, decoupled, replatformed, refactored or replaced and what else will be affected when that decision is made?
From fragmented data to governed intelligence
AI and real-time decision-making increase the value of enterprise data. They also increase the importance of knowing where that data resides, who can access it and how it moves.
Saudi Arabia's Data Cybersecurity Controls set requirements for protecting data throughout its lifecycle. In the UAE, the Open Finance Framework provides a practical example of governed data exchange through common infrastructure, identity, access and API controls.
For AI, governance therefore becomes an architecture decision. An intelligent system can only use enterprise data reliably when access, context, ownership and control are designed into the way that information is made available.
From AI pilots to AI in operations
The difficult part of enterprise AI begins when a model or agent needs to do something inside the business.
An agent may need to retrieve information from several systems, understand business context, invoke an API or trigger a workflow - all within defined permissions. At that point, AI readiness becomes an integration and governance problem as much as a model or data problem.
Moving AI into production requires an enterprise foundation where data and capabilities are discoverable, governed and observable enough for intelligent systems to use safely.
Our approach
How Torry Harris supports transformation in the Middle East
Four areas underpin this transformation. Integration makes enterprise capabilities reusable. Modernisation removes dependencies that constrain change. Data and AI turn connected capabilities into intelligence. Ecosystem platforms extend them to customers, partners, suppliers and new business models.
Every new channel, partner or AI use case eventually needs access to established enterprise systems. The challenge is making those capabilities reusable without creating another point-to-point connection every time something new is introduced.
Torry Harris designs API-led and event-driven integration architectures and works across platforms including IBM App Connect Enterprise and API Connect, Kong, WSO2, MuleSoft, Google Apigee and Microsoft Azure API Management. Governance is built into the API lifecycle so internal teams and external participants can reuse enterprise capabilities within defined controls.
In Practice - Gulf Bank Kuwait
At Gulf Bank Kuwait, Torry Harris migrated the integration environment to IBM App Connect Enterprise v12 with Kong as its API gateway. The programme reduced average integration time by 40% and cut the time required to onboard partner channels by 50%.
Before deciding what to modernise, enterprises need to understand what depends on what.
JourneyVerse maps customer journeys across applications, APIs, services, integrations, data, infrastructure and teams, helping organisations understand the potential impact of a technology change before it is made.
From there, modernisation can be selective. Valuable business capabilities can be decoupled behind APIs, suitable functions can move towards microservices and cloud-native architectures, and systems that continue to create value can remain in place while dependencies around them are progressively reduced.
This turns legacy application modernisation from a replacement exercise into a continuous decision about where change creates the greatest business value.
In Practice - NBQ
At NBQ in the UAE, Torry Harris implemented a secure API-management layer and helped modularise the bank's technology architecture. The programme delivered a 40% improvement in operational efficiency, 40% quicker time to market and a reduction in partner onboarding from three days to one.
Explore
AI value depends on what the enterprise can safely make available to it.
Torry Harris brings together data integration, virtualisation and governance to make information accessible across fragmented environments while retaining control over how it is used.
Our work in enterprise and agentic AI builds on that foundation. APIs, events and governed interfaces give intelligent systems controlled access to enterprise information and actions; permissions and observability provide visibility over what those systems can do.
For organisations in Saudi Arabia and the UAE, this means treating data governance, cybersecurity, residency requirements and AI architecture as connected decisions rather than separate workstreams.
Explore
Once enterprise capabilities can be securely exposed and reused, they can create value beyond the organisation itself.
Torry Harris helps governments and enterprises build digital ecosystems that bring customers, businesses, suppliers, partners and service providers together around shared services and transactions.
TH-Marketplace provides the platform foundation for these ecosystems. It supports participant onboarding, catalogue and offering management, supply-demand matching, transactions and the integration of participating enterprise systems across B2B2X and G2B2X marketplace models.
In Saudi Arabia, the marketplace capabilities of TH-Marketplace will underpin the industrial marketplace initiative covered by Torry Harris' MoU with Rqeem. The initiative is intended to connect supply and demand across Saudi industrial sectors and provide a digital gateway between local businesses and global investors.
In Practice - Gartner
Torry Harris was cited in the 2025 Gartner Market Guide for CSP B2B Digital Marketplace Solutions, and its marketplace technology received the 2025 MEA Business Technology Achievement Award for Exceptional New Product Launch in E-Commerce & Marketplace Technology.
Industries
Where we focus in the Middle East
Government & Public Sector
As government services become more connected, the underlying architecture has to support journeys that cross agencies, businesses and private service providers without losing control over the systems and data involved.
Torry Harris has delivered a national car-rental oversight platform for a Middle Eastern government, connecting thousands of agencies and integrating with wider government systems. In the UAE, Torry Harris and Fujairah Digital Government signed an MoU in 2024 focused on accelerating digital government services and strengthening citizen engagement.
Banking & Financial Services
Open banking and open finance are increasing the number of external participants that banks need to connect securely while established banking environments continue to support critical operations.
Our regional banking work includes API-led modernisation at NBQ in the UAE and integration modernisation at Gulf Bank Kuwait, and our open banking work was recognised with the Technology Innovator Award for Best Open Banking Solution 2023.
Industrial & Energy
Industrial ecosystems depend on large networks of suppliers, partners, enterprise systems and operational data. The opportunity is increasingly to make those networks easier to connect and participate in.
In Saudi Arabia, the Rqeem initiative applies this thinking to an industrial marketplace connecting businesses and investors. At global scale, Torry Harris' work with Schneider Electric spans 21 ERP systems across 40 countries, and the EcoStruxure ecosystem it powers won IDC's 2023 award for Best in Future of Industry Ecosystems.
Case studies
Proven in the region, at enterprise scale
API-led modernisation for a growing digital banking ecosystem
National Bank of Umm Al Qaiwain needed to simplify integration, improve scalability and securely onboard third-party applications as its digital banking ecosystem expanded.
Torry Harris implemented a secure API-management solution on an IBM technology stack and modularised the bank's IT architecture, making enterprise capabilities easier to integrate and reuse.
Read the NBQ case study| Outcome | Result |
|---|---|
| Operational efficiency | 40% improvement |
| Partner onboarding | 3 days → 1 day |
| Integration and development costs | 30% lower |
| Time to market | 40% quicker |
Modernising enterprise integration
Gulf Bank Kuwait needed to modernise its integration environment to improve time to market, customer experience and regulatory alignment.
Torry Harris migrated the bank to IBM App Connect Enterprise v12, with Kong as the API gateway, creating a more scalable foundation for enterprise and partner integration.
Read the GBK case study| Outcome | Result |
|---|---|
| Average integration time | 40% lower |
| Time to onboard partner channels | 50% lower |
| Integration and development costs | 30% lower |
| Security audits | 100% compliance, zero critical issues |
Digitising national car-rental oversight
A Middle Eastern government entity needed to replace manual processes for regulating and tracking car-rental activity nationwide while integrating the platform with other government systems.
Torry Harris delivered a digital platform built on containerised microservices, with an API gateway for integration and third-party access and secure digital record-keeping.
Read the government case study| Outcome | Result |
|---|---|
| Rental agencies onboarded | 2,888 |
| Vehicles integrated | 128,084 local + 41,984 regional |
| Rental contracts processed | 4.19M+ |
| Transactions handled | 520,000+ |
Partnerships
Regional ecosystem partnerships
Rqeem, Saudi Arabia
In December 2025, Rqeem, the digital arm of the Royal Commission for Jubail and Yanbu, signed an MoU with Torry Harris covering an AI-powered industrial marketplace intended to connect supply and demand across Saudi industrial sectors and create a digital gateway for local businesses and global investors.
Fujairah Digital Government, UAE
In November 2024, Fujairah Digital Government and Torry Harris signed an MoU focused on accelerating the digital transformation of government services and strengthening citizen engagement in the emirate.
Schneider Electric
Torry Harris integrated more than 21 ERP systems across 40 countries as part of Schneider Electric's wider digital ecosystem transformation.
Regional presence
Torry Harris in the Middle East
Torry Harris has operated in the UAE since 2002. Today, our regional presence spans Dubai and Riyadh, bringing local context together with Torry Harris' global experience in enterprise integration, APIs, data, AI, modernisation and digital ecosystems.
Over more than two decades in the region, our work has included banking, government and enterprise transformation programmes alongside long-standing regional partnerships.
Dubai,
UAE
Riyadh,
Saudi Arabia
Insights for Middle East business and technology leaders
infographics
Revolutionising e-Governance in the Middle East
How G2B2C and G2G2C models can bring government agencies, businesses and citizens into connected digital journeys.
read the infographics
article
Better Unit Economics for Logistics in the Middle East: The Marketplace Opportunity
How marketplace models could change the economics of logistics by connecting services, partners and transactions across the ecosystem.
read the article
article
AI-Powered Ecosystems: The Next Step in GCC Digital Transformation
Why operationalising AI increasingly depends on the integration, data and ecosystem foundations underneath it.
read the article
Frequently asked questions
Torry Harris works across four connected areas: enterprise integration and APIs, legacy and cloud modernisation, data and AI, and digital ecosystems.
Regional programmes include API-led banking modernisation for NBQ in the UAE and Gulf Bank Kuwait, a national digital oversight platform for a Middle Eastern government, and ecosystem initiatives with Fujairah Digital Government in the UAE and Rqeem in Saudi Arabia.
Torry Harris builds and governs the integration and API layers through which banks connect external applications and partners.
At NBQ in the UAE, API-led modernisation reduced third-party onboarding from three days to one day. At Gulf Bank Kuwait, migration to IBM App Connect Enterprise v12 and Kong cut the time required to onboard partner channels by 50%.
This experience is increasingly relevant as Saudi Arabia's Open Banking Framework and the UAE's Open Finance Framework expand governed third-party participation in financial services.
Yes. Torry Harris works across enterprise platforms including IBM App Connect Enterprise, Kong, Google Apigee and Microsoft Azure API Management, alongside Torry Harris API Manager.
The technology choice follows the organisation's existing environment, architecture and transformation priorities rather than requiring a move to a proprietary stack.
Enterprise AI needs controlled access to the data, applications and actions required to do its job.
Torry Harris uses APIs, events, data integration and virtualisation to expose that enterprise context through governed interfaces. For agentic AI, this means defining what an agent can access, which systems and APIs it can invoke, and how its actions can be observed and controlled.
No. JourneyVerse maps how business journeys depend on applications, APIs, services, integrations, data, infrastructure and teams before a change is made.
That dependency view helps identify what can remain, what needs to be decoupled and where modernisation will have the greatest impact before applications are moved, refactored or replaced.
TH-Marketplace is Torry Harris' platform for building and operating B2B, B2C and multi-participant digital marketplaces and ecosystems. It supports participant onboarding, catalogue and offering management, supply-demand matching, transactions and integration with participating enterprise systems.
Torry Harris was cited in the 2025 Gartner Market Guide for CSP B2B Digital Marketplace Solutions, and its marketplace technology received the 2025 MEA Business Technology Achievement Award for Exceptional New Product Launch in E-Commerce & Marketplace Technology.
In Saudi Arabia, TH-Marketplace capabilities will underpin the industrial marketplace initiative covered by Torry Harris' MoU with Rqeem, the digital arm of the Royal Commission for Jubail and Yanbu.
Connect what you have. Build what comes next.
Whether the priority is opening banking capabilities to new partners, connecting government services, modernising critical systems, preparing enterprise data for AI or building a new digital ecosystem, the starting point is understanding what already exists - and creating the architecture that lets it participate in what comes next.
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