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OSS/BSS Legacy Modernization: Why Most Telco Transformations Fail to Deliver

Across the telecom industry, OSS/BSS legacy modernization has become a priority. Operators are investing heavily in new platforms, digital capabilities, and automation to improve agility and customer experience.

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Autonomous Networks: Why Technology isn’t the Bottleneck

Self-healing systems. Real-time optimisation. Intent-driven operations. Networks that can configure, manage, and optimise themselves with minimal human intervention.

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The rise of Micro GCCs: A faster model for Mid-market BFSI firms

Over the past decade, BFSI companies have invested in large, centralized Global Capability Centres (GCCs) as a lever for efficiency and digital transformation.

Whitepaper

Whitepaper - Migrating to a hybrid integration platform (HIP) makes your cloud journey easy
Digital transformations tend to focus on the desired high-level benefits such as greater efficiency and profitability, more operational and business agility, and better customer experience.
Whitepaper - Why Governance is the key to ROI in Digital Transformation
It turns out that a major common contributor of almost all transformation flops is poor governance. Digital transformation involves every aspect of an organization and everyone in it. Structured governance is essential to ensure that everyone takes the same approach to common goals, in a coordinated, timely way.
Whitepaper - 7 Steps to Successful RPA Implementation
Intelligent Automation is boosted by the growing demand to digitize and automate business processes at a time when the Covid-19 pandemic requires rapid workplace transformation.

Analyst Speak

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Torry Harris Cited in 2025 Gartner® Market Guide for CSP B2B Digital Marketplace Solutions

Torry Harris has been cited in the Gartner® Market Guide for CSP B2B Digital Marketplace Solutions. We believe this mention underscores our commitment to delivering advanced, B2B-centric marketplace capabilities that help communication service providers (CSPs) expand their businesses beyond connectivity.

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Torry Harris recognized among leading Contenders in the ISG Provider Lens™ report on Global Capability Centers, 2025

The report evaluates global service providers based on their expertise in strategic advisory, digital transformation, AI-driven frameworks, and operational excellence.

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Torry Harris Recognized as Leading Global Capability Center Vendor

We are proud to be recognized as a Seasoned Vendor in the Global Capability Center (GCC) ecosystem by AIM Research.

Past Webinars

On-demand webinar
Empowering your SME customers for the new DIGITAL normal: role of APIs and Microservices in the current climate
SMEs in particular, hard hit by physical constraints, acutely need to be digitally connected and empowered towards identifying sales and service opportunities.
On-demand webinar
Microservices Governance: Best practices for CSPs
A well-thought-out governance approach can help offset the costs of implementing Microservices and deliver higher benefits from your investments.
On-demand webinar
Practical use-cases to monetise Open Banking APIs
In this webinar, Thomas Zink – IDC research director for European financial services talked about the revenue potential of API enabled use-cases and how to overcome barriers to adoption.