A highly refined, lean model to churn out large volumes of standardized APIs

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APIs are a key means to secure controlled connections within and across enterprise boundaries. Given APIs can help you drive operational efficiencies, contain costs and build a foundation for platform business models, it is important to ensure that:

Your APIs align to your overall business strategy
Your APIs measure up to benchmarked quality standards
They are built within specific timelines to feed into key, time-bound initiatives
There is predictability and transparency in how they are built, by when and how much they cost

The Torry Harris API Factory model of implementation is built to address the above. The efficiency of this model has evolved over two decades, based on intimate experiences in crafting enterprise API Strategies.

An API Factory consists of

Products and processes that act as the glue between the business and backend assets

A "transformation and governing agent" that addresses business needs in an orderly, prioritized manner

Integration based on the SOA paradigm

API Factory Framework

Key Phases

API identification or farming is conducted by a team of subject matter experts, who understand both the business and technical aspects of the API economy. They study the customer’s ecosystem and look at what businesses might benefit from the customer’s APIs.

API delivery phase starts with gathering requirements and is complete after taking the APIs into production and post-production monitoring, using an agile sprint model. The full cycle involves evaluation of requirements, designs, test driven development (TDD), E2E use case testing, production deployment and monitoring.

Post production support phase uses a robust ticketing mechanism that allows API consumers to log tickets, to be addressed by the operations team. SLAs are driven by the customer experience norms of the enterprise. A monitoring and alarm generation platform chosen carefully along with the customer, completes this setup.

Delivery Model

The API Factory follows an agile, sprint model for delivery. Primarily, it consists of three phases

Gather

Where the integration front-door team interacts with the business and IT teams to gather requirements, analyse them and identify API candidates. The output from this phase is a roadmap, aligned with business priorities.

Agree

A governance board is constituted, consisting of IT and business stakeholders and lead by the Integration Head. An API roadmap is presented at this stage, which is debated and agreed upon.

Deliver

The API roadmap forms the main input to the API Factory team – which then builds the APIs, tests them and delivers them into production.

Integration – key to Three Ireland’s successful API-driven transformation

Three Ireland decided to use its merger with Telefonica O2 as an opportunity to run a modernization initiative alongside the consolidation and rationalization of two different brands, over a 3-year period, driven by Torry Harris.

The Forrester Wave™

"As APIs become important enablers of digital transformation, it is imperative to choose a vendor that delivers strong business technology vision, compelling API business strategies and disciplined and mature API program delivery."

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Andrew Ralston

Co-Founder and Chief Executive of Pure Planet

What makes them (Torry Harris) unique and easy to work with is the caliber of people that they provide and the honesty and integrity with which they operate. I have no hesitation in recommending Torry Harris.

Paul O' Hanlon

Technical Architect and Head of Integration at Three Ireland

We had evaluated a lot of different options and one of the key reasons for going with their (API) gateway is the richness in functionality. My experience with Torry Harris has been very positive.

Campbell McClean

Chief Information Officer at Airtel - Telemedia, TV and B2B

All of our Integrations, all of our channels, our entire customer front-end run on the digital enablement platform Torry Harris has built and we have great operational stability.

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API Factory Model