The launch of ChatGPT-3, followed by the more advanced version ChatGPT-4, sparked a surge of enthusiasm regarding the potential for artificial intelligence (AI) integrations to reshape business operations across industry sectors. This prompted a focused endeavor to cultivate chatbots with conversational abilities on par with those of human beings, particularly in customer interactions.

Breakthroughs in generative artificial intelligence (GenAI) technologies and the introduction of newer GenAI tools have firmly established AI as an integral component of organizational decision-making, growth and operational strategies. Consequently, there is a concerted effort to propel business operations forward by harnessing AI to foster innovation, drive transformation and secure a competitive advantage.

Discover how businesses can leverage GenAI to their advantage. Gain valuable insights on the opportunities that businesses should evaluate to ensure alignment with their priorities and understand the potential business impact as GenAI capabilities continue to advance.

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