Forrester Research, Inc., Report: 19 December, 2013

Analyst(s): Randy Heffner with Christopher Mines and Sarah Bookstein

Application integration is a perennial challenge for solution architects and developers, and it's only getting worse with software-as-a-service (SaaS) adding more point solutions to the mix and mobile adding more integration requirements. Forrester's integration vision for the next decade —digital business design — charts a path forward through the complexity: Put business design at the center of integration strategy, and thereby achieve coherent business operations in spite of application and technology silos. This report describes how four organizations are applying business-centered design to their integration efforts and, as a result, creating business agility that enables them to open up new markets and change competitive dynamics.

According to the report,

“…throughout the transformation to business-centered integration, Telefónica O2 Ireland reports that it has benefitted greatly from the governance expertise of Torry Harris Business Solutions (THBS), which has played a key role in the change. In addition to the business design points noted above (i.e., business transactions, business processes, and business rules), Torry Harris Business Solutions has begun modeling business-centered data views as part of its service designs.”

Find the report on Forrester’s website (note that access requires Forrester subscription)

Digital Business Design Sharpens Organizations' Competitive Posture

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